PRIVACY POLICY

Trueline Beverage Company Ltd

Trueline Beverage Company Ltd (“Trueline”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our websites, purchase products or contact us.

We do not sell, rent or trade your personal data with third parties for marketing purposes.

This Privacy Policy was last updated on: 19 February 2026

1. Who We Are

Trueline Beverage Company Ltd
Elm Farm
Boveney Road
Windsor
Berkshire
SL4 6QD

Email: info@truelinebeverage.com (update if required)

We are the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following personal data:

Information You Provide

  • Full name

  • Email address

  • Telephone number

  • Billing and delivery address

  • Order details

  • Communications you send to us

  • Confirmation of age (for alcohol purchases)

Payment details are processed securely through Squarespace’s integrated payment providers. We do not store full card details on our own systems.

Information Collected Automatically

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Basic usage data necessary for website functionality

3. How We Use Your Information

We use your data to:

  • Process and fulfil orders

  • Verify age for alcohol purchases

  • Provide customer service

  • Respond to enquiries

  • Manage your account (where applicable)

  • Comply with legal and regulatory obligations

We do not send marketing emails unless you have actively opted in.

4. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Performance of a contract (to fulfil orders)

  • Legal obligation (age verification, accounting records)

  • Legitimate interests (website administration and fraud prevention)

  • Consent (where you opt into marketing)

5. Data Sharing

We may share your data with:

  • Payment processors integrated via Squarespace

  • Delivery and courier services

  • Professional advisers where necessary

  • Law enforcement or regulators if legally required

We do not share your data with unrelated third parties for advertising or marketing purposes.

6. International Transfers

Some payment processors may process data outside the UK. Where this occurs, appropriate safeguards are applied in accordance with UK data protection law.

7. Data Security

We take appropriate technical and organisational measures to safeguard your personal data.

However, transmission of information over the internet cannot be guaranteed to be completely secure. You provide information at your own risk.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil contractual obligations

  • Comply with tax and accounting laws

  • Resolve disputes

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent where applicable

To exercise these rights, contact:
info@truelinebeverage.com

You also have the right to complain to the Information Commissioner’s Office (ICO).

10. Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

TERMS OF USE

These Terms govern your use of Trueline Beverage Company Ltd websites.

By using our website, you agree to these Terms.

1. Age Restriction

This website promotes and sells alcoholic beverages.

You must be at least 18 years old to purchase alcohol in the United Kingdom.

We reserve the right to refuse service, cancel orders or request identification where age verification is not satisfactory.

2. Website Access

Most areas of this website are accessible without registration.
Certain functions (such as checkout or trade accounts) may require you to provide information.

We reserve the right to suspend or terminate access at our discretion.

3. Permitted Use

You may:

  • View content for personal use

  • Print content for non-commercial purposes

You may not:

  • Reproduce, distribute or commercially exploit content without written permission

  • Misuse the website

  • Upload unlawful or harmful material

4. Intellectual Property

All branding, logos, imagery, product names and website content are the property of Trueline Beverage Company Ltd.

Unauthorised use is prohibited.

5. Website Availability

We aim to ensure the website is available at all times but do not guarantee uninterrupted access.

We are not liable for downtime or technical interruptions.

6. Disclaimer

All content is provided without warranty.

Product descriptions and imagery are for guidance only and may vary slightly from the final product.

7. Limitation of Liability

We shall not be liable for any loss arising from use of this website, except where liability cannot be excluded under English law.

Nothing in these Terms excludes liability for death or personal injury caused by negligence.

8. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

COOKIE POLICY

What Are Cookies?

Cookies are small text files placed on your device to ensure the website functions correctly and to improve your browsing experience.

Cookies We Use

As a Squarespace-hosted store, we use:

Essential Cookies

Required for:

  • Shopping basket functionality

  • Checkout process

  • Security and fraud prevention

  • Session management

These cookies are necessary for the website to operate.

Functional Cookies

Used to remember user preferences.

We currently do not use third-party analytics or advertising tracking tools.

Squarespace

Our website is built using Squarespace. Squarespace may place cookies necessary for site performance and commerce functionality.

Further information can be found at:
https://www.squarespace.com/privacy

Managing Cookies

You can manage or delete cookies via your browser settings.

Please note that disabling essential cookies may prevent parts of the website from functioning properly.